FREQUENTLY ASKED QUESTIONS
What types of businesses does ORS’ work with?
ORS works with businesses of all sizes and from a wide variety of industries…from medical/dental practices to retail stores to non-profit organizations to industrial warehouses to manufacturing companies, etc.
ORS specializes in assisting businesses that do not have in-house resources (e.g., purchasing personnel) or the time or patience required to tackle cutting vendor costs.
What can ORS achieve that my business manager or I cannot?
Cutting costs requires unique skills, special knowledge, an abundance of time, the appropriate negotiating temperament, and vendor contacts at high management levels. While business owners and managers may have some of these essential tools, they may not possess them all. ORS has the necessary resources to conduct comprehensive cost-cutting activities and then deliver cost savings.
How are ORS’ fees structured?
For existing services and equipment:
Most clients work with ORS on a contingency basis. Under this arrangement, ORS audits the client's vendor service costs on a complimentary basis. ORS' then charges clients a percentage of any credits / refunds or savings it obtains from the client's vendors. Under the contingency model, client incurs no fee if ORS is unable to reduce the client's costs or recover overcharges.
Clients may instead hire ORS on an hourly basis. ORS can either (1) perform the entire audit and conduct all the negotiations or (2) coach and assist the business with the audit and negotiations - as much or as little help as the client desires - on an hourly basis.
For new services and equipment: Fee is hourly-based.
Do you charge a retainer?
ORS NEVER charges a retainer, unlike some companies that provide overhead reduction services.
Does ORS have a contract?
ORS uses a simple one-page “Service Agreement” that describes services and fees.
How much money can you save me?
Savings range from several hundred to tens of thousands of dollars annually. The amount of savings varies dramatically and is based on multiple factors including the number of services ORS audits and negotiates, the amount of money the client presently incurs for these vendor services, and the number of office locations.
What do I need to do to get started?
Getting started with ORS is simple and often takes as little as thirty minutes. All we need to begin is the vendor bill(s) and a “Letter of Authorization” that gives ORS permission to speak with the vendors on your behalf. ORS provides clients the verbiage to copy onto its letterhead stationery. ORS sends the letters to the vendors.
ORS works with the client to complete a brief worksheet(s) that lists important information about each vendor service to be evaluated (e.g., name of vendor, account number, business’ phone and fax numbers, type of credit card machine, number of packages shipped weekly, etc.).
When will ORS invoice me?
Contingency-based work is billed at the time the vendor implements the cost reductions, or issues refunds or credits. Hourly-based work is billed twice a month.
Do you have references I may contact?
ORS has numerous clients whom you may contact for reference. Please contact us for the most recent list.
Do you handle out-of-town clients?
ORS works with clients throughout the country.